3-3 Creating Winning Referral Systems [Part 2]

Creating Winning Referral Systems [Part 2]

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How to turn your best customers into a winning profit center for your business using referral systems.

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Lesson 3:Creating Winning Referral Systems [Part 2]

[text_block style="style_1.png" align="right" font_size="15" font_style="300" font_color="%23c0c0c0" font_spacing="0" font_shadow="none" top_padding="10"]Lesson Level:  Intermediate / Advanced[/text_block]
[text_block style="style_1.png" align="right" font_size="15" font_style="300" font_color="%23c0c0c0" font_spacing="0" font_shadow="none" top_padding="10"]Lesson Length:  11m 28 sec[/text_block]

LESSON BRIEF

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In the last video, we discussed Triple Wins, the right timing to ask for a testimonial, the many benefits associated with creating a referral system, and plenty of success tips - so in this video, we took it further and gave you additional strategies to make your referral system a tremendous success.

Remember, a referred customer performs way better than an average user and, for many companies, a systematic referral system provides the fastest way to a predictable stream of new customers and profits.

And we’re all about working smarter, not harder here - right?

So please be sure you go back to the systematization module and follow the processes for building a systematic referral system.

And as you roll our your referral program, ask yourself:

  • How many new clients came in via referral this month?
  • How does that compare to last month?
  • What about 12 months from today?
  • Are your referrals going up or down?
  • What’s working for you?
  • What’s not working?
  • Are your team members following the system and asking for referrals when they should?
  • Do your team members feel like they’re adequately informed and trained on making referrals?
  • Are there any friction points you can eliminate to encourage more referrals?
  • Can you offer any additional incentives or competitions to boost more referrals?
  • Where can you improve?

 

 

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